Make more money with marketing
metrics
Do you measure the results of your
marketing tactcis? You should. Knowing which marketing endeavors pay
dividends will save you time, money and effort by allowing you to
focus your marketing budget on tactics that work. Learn how to measure
the effect of your marketing efforts to make more money.
Do you know how effective each of
your individual marketing tactics is? Many small business owners
market in a vacuum. They spend money on brochures, advertisements and
web sites with no real way to tie specific results to specific
endeavors.
If you are unable to associate leads
and sales with the specific marketing efforts that generate them you
have no way of knowing what is working as an effective marketing
mechanism and what is not.
The money you invest in marketing
your company is precious. In order for you to maximize your marketing
dollars you need to know the results individual marketing efforts
generate. When you know the results of your marketing tactics you can
make intelligent decisions about how to better allocate your marketing
budget.
For instance, if you concurrently run
a direct mail campaign, a search engine advertising campaign and
weekly ads in industry periodicals without some method to discern
results you will not know which effort generates the lions share of
any new business.
If you don’t know that your direct
mail campaign yielded 90% of your revenue with a 2% response rate, you
are powerless to make the wise decision to reinvest in the direct mail
campaign and make changes to or drop entirely the other campaigns.
What’s more, if you can figure out how to double the response rate
of your mail campaign, you can nearly double the revenue your
marketing campaign without spending money on search engine marketing
and periodical advertisements.
Measuring your marketing results will
help you save money by allowing you to eliminate unproductive
marketing tactics and at the same time, will help you make more money
by allowing you to reinvest in productive marketing tactics.
Do you have a method for measuring
the effect of your marketing?
Here are four tips for gathering the
information you need to make wise marketing investment decisions.
Use a Database
Start by designing a database to keep track of individual marketing
efforts and the leads and sales they generate. Make sure you include
fields to track the dates of your campaigns, campaign descriptions,
the number of leads generated and sales made. Once you have a central
storage location for this information you will be able to make queries
to glean the information you need to make wise marketing decisions.
Ask Questions
When you or your staff speaks with a prospect on the phone make sure
you ask how they heard of your business; was it a referral or an ad in
the local newspaper? It’s such simple way to gather valuable
information many small business owners overlook it.
Be sure to ask your prospects how
they heard of your business.
Make It Easy for Your Prospect to
Help You Make it easy for your prospects to properly identify the
marketing piece to which they respond. If you have multiple phone
lines into your office you can easily accomplish this by assigning a
unique phone number to individual marketing efforts. This way, you or
a staff member can ask what number your prospect dialed or, if you
have the right phone system you can look at the phone to see which
line the call is on.
Data Entry Should Be Easy Too
Once you or a staff member have garnered the information you seek from
your prospect, make it as easy as possible to have this information to
be entered into your database system. If you employ a staff, make
certain everyone is up to speed on your latest systems. Training is a
must.
Move Your Marketing Forward
The idea is to gather as much information as you can about which
marketing mechanisms generate the best (and worst) response, who is
responding and why they chose to respond.
Once you have this information you
will be better able to think like a future client, cater your
marketing material to their needs and generate more leads and sales.
What are some other steps you can
take to measure the effect of your marketing efforts?
About the
author
Marketing Coach, Jeremy Cohen, helps small business owners and
professional service providers attract more clients, grow
their business and be more successful with his marketing and
web site enhancement service and his marketing guides. Get his
free marketing guide: Jumpstart Marketing: More Profits,
Clients and Success at: http://www.bettermarketingresults.com/y.asp |